SMS experts to the core.
MessageTrade was built by messaging people for messaging people. We run the SMSC, the routing and the support desk, so networks, aggregators and platforms can rely on messaging as infrastructure rather than a project.
Service uptime offered as standard
This is service uptime — not delivery success, carrier availability or a fixed handset delivery time. The applicable scope and terms need to be confirmed with our team.
Countries and mobile networks reached
In the 12 months to 17 August 2026, MessageTrade sent and delivered messages to 185 countries across 689 mobile networks. That is historical reach for the period shown, not live coverage. Availability, route type and sender requirements must be checked with our team for your destinations.
Network monitoring
Our operations team monitors the network around the clock, and the gateway calculates traffic and system-health statistics that support route management.
Security and privacy
MessageTrade operates security and privacy controls designed to align with ISO/IEC 27001 and the SOC 2 Trust Services Criteria, and to support compliance with applicable data-protection requirements including GDPR.
We are working towards ISO/IEC 27001 certification. We are not currently certified and have not yet entered the formal audit stage. Alignment with a framework is not certification and does not constitute an independent SOC 2 report.
We have completed a number of customer and partner security assessments, and we can take part in reasonable security due-diligence reviews and complete customer security attestations where required. These are customer and partner assessments, not independent audits or certificates.
Data retention, access, location and deletion depend on the contracted service, your instructions, applicable network-partner requirements and applicable law. There is no single retention period or data-residency arrangement that applies to every customer or service; the details are confirmed with you during solution design, contracting and security review.
MessageTrade is powered by Flowstates, the operations layer for business-critical messaging — the same people, the same standards.
Visit FlowstatesEurope & UK
Operations, commercial and network-partner relationships.
North America
Interconnect and regulatory topics for the region.
South America
Regional routing knowledge and sender-requirement topics.
Asia-Pacific
Regional routing knowledge across Asia-Pacific time zones.
What our 99.99% figure does and does not cover
We offer 99.99% service uptime as standard, together with 24/7 network monitoring. Monitoring is what runs around the clock; it is not a commitment to a particular human response or resolution time.
This is service uptime — not delivery success, carrier availability or a fixed handset delivery time. The applicable scope and terms need to be confirmed with our team.
The applicable measurement scope, measurement period, treatment of planned maintenance, exclusions, included components and channels, and any remedies need to be confirmed with MessageTrade during solution design and contracting.
This website summary does not set those terms and does not amend any existing customer agreement.
From enquiry to live traffic
Every service follows the same five-stage path. The details agreed at each stage are specific to your traffic, destinations and requirements.
- 01
Enquiry and scoping
You tell us about your traffic, destinations and use case. No commitment is needed at this stage.
- 02
Solution design
We agree the connection method — SMPP or HTTP — together with throughput, routing profile and the functions enabled for your service.
- 03
Contracting and security review
Commercial terms, data retention and security requirements are confirmed for the agreed service.
- 04
Onboarding and testing
Our onboarding team provides credentials, endpoints and a test plan, and we run controlled test traffic before anything goes live.
- 05
Go-live
Production routing is activated for your service, with 24/7 network monitoring from day one.